Comprehensive data protection for all workloads
Post Reply
arthur.reed
Influencer
Posts: 10
Liked: never
Joined: Jan 31, 2014 11:16 pm
Full Name: Arthur Reed
Contact:

Veeam console hangs at splash screen

Post by arthur.reed »

Yesterday I ran windows updates it installed a small group of the latest Windows updates. After reboot when I run the Veeam console it hangs at the splash screen. Could be coincidence but anyone have any ideas? Looking to see if there is a log file for startup I can check?
kubimike
Veteran
Posts: 373
Liked: 41 times
Joined: Feb 03, 2017 2:34 pm
Full Name: MikeO
Contact:

Re: Veeam console hangs at splash screen

Post by kubimike »

make sure all the services are running
arthur.reed
Influencer
Posts: 10
Liked: never
Joined: Jan 31, 2014 11:16 pm
Full Name: Arthur Reed
Contact:

Re: Veeam console hangs at splash screen

Post by arthur.reed »

That was first thing I checked and all VEEAM services are running. I've rebooted a couple times as well.
arthur.reed
Influencer
Posts: 10
Liked: never
Joined: Jan 31, 2014 11:16 pm
Full Name: Arthur Reed
Contact:

Re: Veeam console hangs at splash screen

Post by arthur.reed »

Interesting, it did finally launch but took probably 15 minutes. This is a system with 4 Vmware cpu's and 16GB memory with nothing running. No antivirus, nothing out of the ordinary and nothing changed aside from the updates.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Veeam console hangs at splash screen

Post by veremin »

What about underlying SQL server performance?

The root cause might be found with the use of support team, so feel free to reach them, if the issue re-appears.

Thanks.
Post Reply

Who is online

Users browsing this forum: Google [Bot] and 254 guests