Trouble Adding Hyper-V Host

[YorkITGuy]

I'm having an issue adding one particular Hyper-V host. (2008 R2) I have successfully added other Hyper-V hosts. These are standalone Hyper-V hosts; no SCVMM. When I try adding it from the Veeam console it just hangs forever at Detecting previously installed components..... I then manually installed the Veeam Data Mover Service, Veeam Hyper-V Integration Service, and Veeam Installer Service by browsing to the \packages directory on the Veeam server from the Hyper-V host. All services installed and are able to start. I am still unable to add the Hyper-V host into the Veeam console though. Still getting the same "Detecting previously installed compnents......" message that just hangs forever. I am able to telnet from the Veeam server to the Hyper-V host on port 6163. Anyone have any ideas?

[Shestakov]

Hello,
try the opposite - remove all Veeam components from the host and then add it to console again.
Previously installed components may prevent the installation, specially if they are of earlier product version.
Thanks!

[YorkITGuy]

Thanks for the reply. I had tried that as well, but it still just hangs at "Detecting previously installed components..."

[Shestakov]

If you are sure you have checked everything and there is no Veeam components, I would suggest to contact the support team.
Once you do, please provide your case number here.