Management reporting and documentation
Post Reply
damocue
Veeam ProPartner
Posts: 45
Liked: never
Joined: Feb 16, 2011 9:10 am
Full Name: David Molina
Location: Valencia, Spain
Contact:

Collection job creation

Post by damocue »

Hello,

I have a new problem with Veeam Reporter. When I create a new Collection Job (the first), I get an exception: "The job does not exist". I know the job doesn't exist, I'm creating it. It successes after writing the job name, when I click "Next". Any idea?

David

I feel strange asking ever and not answering :oops: ...
Alexey D.

Re: Collection job creation

Post by Alexey D. »

That's strange. i have nothing to say but to advise contacting our support team, please send all the logs.
damocue
Veeam ProPartner
Posts: 45
Liked: never
Joined: Feb 16, 2011 9:10 am
Full Name: David Molina
Location: Valencia, Spain
Contact:

Re: Collection job creation

Post by damocue »

Thank you. I've just opened a case at Support.

It's very strange...
Alexey D.

Re: Collection job creation

Post by Alexey D. »

I agree it's strange. It may be caused by installing not to a clean VM (with use of pre-existing database which could be occasinally corrupted).
damocue
Veeam ProPartner
Posts: 45
Liked: never
Joined: Feb 16, 2011 9:10 am
Full Name: David Molina
Location: Valencia, Spain
Contact:

Re: Collection job creation

Post by damocue »

Well, the installation is over a physical server, and SQL Server was installed with Veeam Backup and SQL Server 2008 with SSRS with Veeam Reporter. This isn't the first time I make this kind of installation, but it's the first time I get this exception.
Alexey D.

Re: Collection job creation

Post by Alexey D. »

Ok... please keep in touch with our support. Thanks!
andrew86my
Lurker
Posts: 1
Liked: never
Joined: Apr 21, 2011 8:26 am
Full Name: Andrew
Contact:

Re: Collection job creation

Post by andrew86my »

Is there any solution for this issue? I'm having the same problem.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Collection job creation

Post by Vitaliy S. »

Andrew, the OP hasn't mentioned his ticket number, so I cannot update you with the resolution. Please contact our support team for further investigation.
damocue
Veeam ProPartner
Posts: 45
Liked: never
Joined: Feb 16, 2011 9:10 am
Full Name: David Molina
Location: Valencia, Spain
Contact:

Re: Collection job creation

Post by damocue »

Hi,
The problem here is the name resolution by SQL Server, so it's a problem out of Veeam. SQL Server doesn't resolve very well the name of the host.

Regards,
Alexey D.

Re: Collection job creation

Post by Alexey D. »

David, thanks for posting back!
Post Reply

Who is online

Users browsing this forum: No registered users and 6 guests