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hyvokar
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Surebackup unwanted behavior

Post by hyvokar »

Hi,

I've setup my Surebackup job run each night at 23:00.
Backups are taken at 20:00 and they finishes around 22:00, so there are plenty of time before surebackup job fires up.

However, due unforeseen circumstances, today I needed to verify that the backups are OK asap.
I ran the surebackup job manually.

At 23:00 the running surebackup job was cancelled, just to start it again by the scheduler.

Is this how it should work? I'd like to have manually run job complete, and if the deadline for schduled job is missed, then maybe queue it, or just skip it (it just run!)

Also, you have a incorrect error message when the system jumps in:
14.8.2018 23:01:05 Error: Operation is stopped by user

Wasn't stopped by the user :-(
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nitramd
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Re: Surebackup unwanted behavior

Post by nitramd »

Hello hyvokar.

If you highlight the SureBackup job in question and select Statistics from the popup menu you'll get a new window that details VM Status and Session Log . The session log may help shed light on the issue.

If you need more detail, just double click on one of the VM's and you'll see step by step detail as to what SureBackup is doing.

Good stuff.
hyvokar
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Re: Surebackup unwanted behavior

Post by hyvokar »

Erm... I'm not sure if I follow you there...
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nitramd
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Re: Surebackup unwanted behavior

Post by nitramd »

In the Backup and Recovery console, from the Home view click on SureBackup. Highlight the SureBackup job that is having an issue. Look up in the upper left portion of the B&R console window and you'll see the Job Tools tab.

Now look for the Statistics icon, click on it, and you will get the window and information I described earlier.

You can reference this link if you need assistance: https://helpcenter.veeam.com/docs/backu ... tml?ver=95
hyvokar
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Re: Surebackup unwanted behavior

Post by hyvokar »

Yes, I know how to open statistic windows, but I'm not sure if it has anything to do with the problem thatthe manually started surebackup job is cancelled if it overlaps with scheduled surebackup job.
Could you elaborate a bit more ?
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foggy
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Re: Surebackup unwanted behavior

Post by foggy »

hyvokar wrote:At 23:00 the running surebackup job was cancelled, just to start it again by the scheduler.

Is this how it should work?
No, please contact technical support for verification.
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