Failed to read data from...

[sreutemann]

Failed to read data from... / Case 03158126

Hello everyone,

my english is not very good but I try to describe my problem as well as possible...

I use Veeam B&R 9.5.0.1922. I have four backup jobs running and one backup copy job which offloads the data to another repoitory. Type ist CIFS. So far, everything has always worked without problems.

Yesterday, I outsourced the repository for backup copy job to an outbuilding in which I run another network.

Now I get the following message from backup copy job:

Code: Select all

25.08.2018 15:23:43 :: Processing SERVERNAME Error: Unexpected network error Failed to write data to the file [\\THNAS01\veeam-backup\Backup Copy Job VMware\Backup Copy Job VMwareD2018-08-25T150344.vbk].
Failed to backup text locally. Backup: [VBK:
'veeamfs:0:4192119f-425e-43c4-aeea-e3ac10132946
(vm-8068)\summary.xml@\\THNAS01\veeam-backup\Backup Copy Job VMware\Backup Copy Job VMwareD2018-08-25T150344.vbk'].
Agent failed to process method {DataTransfer.BackupText}.
Agent failed to process method {DataTransfer.BackupText}.

Now I do not know why it suddenly stops working. Rescan the repository is successful.

Do you have an idea?

[Gostev]

Judging on the error, most likely you have some issues with the network equipment or its settings. Try using Wireshark for trouleshooting. Thanks!

[sreutemann]

Thanks for the feedback! Have found the mistake meanwhile. It was the IPS of the firewall