Unable to retrieve next block transmission command

[MyKey0815]

Hello,

i want to use the Linux Agent to backup my entire machine to a SBM-Share. But when start it manuelly for the first time backup it brings up following error:

Code: Select all

12:29:11        Job BackupJob_Full started at 2018-09-08 12:29:11 CEST
      12:29:12        Preparing to backup
      12:29:13        Creating volume snapshot                                                                                                                                       00:00:03
      12:29:21        Starting full backup to Repository_1
      12:29:21        Backing up BIOS bootloader on /dev/sda                                                                                                                         00:00:05
      12:29:27        Backed up sda 489.1 MB at 14.6 MB/s                                                                                                                            00:00:33
      12:34:52        [error] Backing up vg_ucs 3.5 GB at 28.9 MB/s (0%)                                                                                                             00:04:21
      12:39:21        [error] Failed to perform backup
      12:39:21        [error] Input/output error
      12:39:21        [error] POSIX: Failed to read data from the file [/dev/veeamimage1]
      12:39:21        [error] Failed to upload disk
      12:39:21        [error] Agent failed to process method {DataTransfer.SyncDisk}
      12:39:21        [error] Exception from server: Input/output error
      12:39:21        [error] POSIX: Failed to read data from the file [/dev/veeamimage1]
      12:39:21        [error] Unable to retrieve next block transmission command. Number of already processed blocks: [3735]
      12:39:21        [error] Failed to download disk
      12:39:21        [error] Processing finished with errors at 2018-09-08 12:39:21 CEST

What I have done:
* I have delete all Backups from the Share.
* Delete and recreate the job
* Change the SSH-Connetion-Time (https://www.veeam.com/kb1872)
* Start the job again and again - but the "...Number of already processed blocks: [3735]"-line is everytime the same

What can I do now?

[PTide]

Hi,

Is is difficult to say what's going on without having seen actual logs. Please open a support case and post your case ID.

Thank you

[MyKey0815]

Is is difficult to say what's going on without having seen actual logs. Please open a support case and post your case ID.

MySupport-Case ID: #03186230

[Jeff M]

I have very similar issue:

9/11/2018 8:31:05 PM :: Backing up mapper/isw_baghjedddc_RAID1 4.7 GB at 46.7 MB/s (9%)
9/11/2018 8:48:48 PM :: Failed to perform managed backup
9/11/2018 8:48:48 PM :: write: An existing connection was forcibly closed by the remote host
9/11/2018 8:48:48 PM :: Unable to retrieve next block transmission command. Number of already processed blocks: [19200].
9/11/2018 8:48:48 PM :: Failed to download disk.
9/11/2018 8:48:48 PM :: write: Broken pipe
9/11/2018 8:48:48 PM :: Failed to upload disk.
9/11/2018 8:48:48 PM :: Agent failed to process method {DataTransfer.SyncDisk}.

Job is backing up to REFS formatted SOBR extent.
I to have tried recreating job to different stand alone repository
I have tried various forms of backup including Agent Managed, Entire Computer, Volume Level. No luck so far.

Open case # 03160781

Anyone have any Ideas I am open to just about anything at this point.

Jeff