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WhiskerBiscuit
- Novice
- Posts: 5
- Liked: never
- Joined: Nov 28, 2017 3:00 am
- Full Name: Hank
How do I get a case ID if I can’t boot up?
I did a bare metal restore, but it can’t find my DC controller so I can’t even login to start a case. I want to follow the rules for posting but it seems I’m in a catch 22 situation.
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PTide
- Product Manager
- Posts: 6427
- Liked: 728 times
- Joined: May 19, 2015 1:46 pm
- Contact:
Re: How do I get a case ID if I can’t boot up?
Hi,
You can open a support case via our support portal using that large rectangular green button
Thanks
You can open a support case via our support portal using that large rectangular green button
Thanks
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Dima P.
- Product Manager
- Posts: 14412
- Liked: 1575 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: How do I get a case ID if I can’t boot up?
Hank,
If you are using free edditon you can PM me your contact email address and I'll ask support team to reach you. Cheers!
If you are using free edditon you can PM me your contact email address and I'll ask support team to reach you. Cheers!
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