Discussions related to exporting backups to tape and backing up directly to tape.
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Zoatibix
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Full Name: David Morgan
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Error Backing up local Drives

Post by Zoatibix »

Hello,

Having an issue backing up some local files onto tape - probably something I'm doing wrong!

VEEAM runs on our Archive Server, backing up our production servers to a local drive mapped as S:

I've been asked to set up a tape backup for longer term storage. It gets roughly a tenth of the way through the job but then fails with this error:

Task S:\Backup\(SERVER) - non application aware\(SERVER) - non application awareD2018-09-24T213039.vib failed. Error: Failed to call RPC function 'SureTempFolderExists'@ Error code: 0x80070583. Cannot initialize COM runtime.

The 'server' that is is trying to backup at that point is a Failover Cluster of servers. I wondered if there was a problem with the backup to disk job that runs on those servers, and indeed there is:

"Failed to call RPC function 'TestCompatibile': Error code 0x8007000e. Cannot initialize COM runtime" It doesn't seem to matter if the job is non-application aware or not.

That backup job points to a NAS box but another job is successfully backing up to it.

Any assistance gratefully received.
Dima P.
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Re: Error Backing up local Drives

Post by Dima P. »

Hello David.

This behavior is unexpected, so please open a support case as debug log investigation is required to understand the root cause. Do not forget to share the case ID in this thread. Thank you in advance!
Zoatibix
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Re: Error Backing up local Drives

Post by Zoatibix »

Ah, okay.

I've installed update 3a and have just set the backup running - hopefully that will have fixed it.

If not, I'll raise a ticket.

Thank you.
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