2008R2 Veeam Agent 2.2 Last backup not started, but actually did

[VladV]

Hi guys,

I'm experiencing something weird with one 2008R2 Foundation server and Agent for Windows. Checking the status tab we only see Last Backup not Started, a big green check mark and that's it. Hovering over the system tray icon on the other hand, shows that the last backup was successful.

We don't see any errors in event viewer that may relate to this issue. Backups seem to run fine but we only know the status from the system tray icon and not the dashboard.

Any clues?

Thanks

[VladV]

Case number 03330379

[Dima P.]

Hello Vald,

Can you please clarify what was the icon in the tray (check this icon state list)? Thanks!

[VladV]

During backup it was the Animated Icon and after auto eject the clock over icon.

[Dima P.]

Might be a minor UI glitch, please keep working with our support team and let us know how the investigation goes. Thank you!

[VladV]

I have identified the issue and resolved it using https://www.veeam.com/kb2335 to rebuild the database.

There was a filesystem corruption that affected the database.

Thanks for the support.

Cheers