Host-based backup of VMware vSphere VMs.
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crp0499
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Full Name: Cliff
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Guest file restore not grabbing child folders

Post by crp0499 »

I'm restoring a top level folder with about 50 child folders under it and it's not restoring all of the files.

I'm using the guest file restore from replica and my top level shares has 50 child folders. the restore runs, but only a few files are restored from the first three or four child folders. All of the other child folders are skipped.

I can manually select each child folder and it works fine.

Anyone seen this?

Thanks

Cliff
Cliff Poe
VCDX-DCV, MCSM
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On-Site Computer Solutions, Inc.
713-517-7344
cliff@onsiteus.com
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Mike Resseler
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Full Name: Mike Resseler
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Re: Guest file restore not grabbing child folders

Post by Mike Resseler »

Hey crp0499,

This doesn't seem normal to me. Can you please create a support call? (and as always, log the support case ID and the outcome after research of our engineers)
Thanks
Mike
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