Discussions related to exporting backups to tape and backing up directly to tape.
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jadLEBANON
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Full Name: Jad Raad
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Error: VDDK

Post by jadLEBANON »

dear all,
any thoughts about the following error??

Error: VDDK operation timed out: Read Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}.

it's the first time i get this error (job is full backup every thursday)

thank you appreciate any ideas.
jad.
Dima P.
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Re: Error: VDDK

Post by Dima P. »

Jad,

Please update this thread with support case ID when reporting about technical issues or errors, otherwise your post will be removed. Thank you for understanding!
jadLEBANON
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Re: Error: VDDK

Post by jadLEBANON »

i will but can you please help me doing it because it's the first time thank you!
Dima P.
Product Manager
Posts: 14396
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Full Name: Dmitry Popov
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Re: Error: VDDK

Post by Dima P. »

Jad,

Please take a loot at this KB article: How to create a support case, and let us know if you need any further assistance. Cheers!
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