Standalone backup agents for Linux, Mac, AIX & Solaris workloads on-premises or in the public cloud
Post Reply
Niterox
Novice
Posts: 4
Liked: never
Joined: May 22, 2019 8:50 am
Full Name: Nico Gutschow
Contact:

SMB Additional Details: Outdated file handle Support Case: 03577653

Post by Niterox »

Hello dear Veeam-Community,

this is my error message:

Additional Details: Outdated file handle │
│ POSIX: Failed to open file [/tmp/veeam/167.86.105.185Backup/tmp/ │
│ test_file_1] for read / write access.

That's the error message.
I already tried to disable the old SMB v1 protocol on Windows server on which the shared Folder is.
The new SMB v2 protocol is enabled.

What do I have to do?

Sincerely Nico Gutschow
Niterox
Novice
Posts: 4
Liked: never
Joined: May 22, 2019 8:50 am
Full Name: Nico Gutschow
Contact:

Re: SMB Additional Details: Outdated file handle Support Case: 03577653

Post by Niterox »

Additional Information:
Linux: CentOS 7 64 bit
Windows: Microsoft Windows Server 2016 Datacenter 64 bit
Both have a static IP
PTide
Product Manager
Posts: 6431
Liked: 729 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: SMB Additional Details: Outdated file handle Support Case: 03577653

Post by PTide » 1 person likes this post

Hi,

Does mounting the share manually work?

Thanks!
Niterox
Novice
Posts: 4
Liked: never
Joined: May 22, 2019 8:50 am
Full Name: Nico Gutschow
Contact:

Re: SMB Additional Details: Outdated file handle Support Case: 03577653

Post by Niterox »

Hi P. Tide,

yes that works.

Image
https://prntscr.com/nry5tg

Thanks!
PTide
Product Manager
Posts: 6431
Liked: 729 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: SMB Additional Details: Outdated file handle Support Case: 03577653

Post by PTide » 1 person likes this post

In case you did not specify any additional options except credentials during manual mount, then kindly keep working wit support team. Otherwise, I'd suggest to use "Local" target option and mount the share manually.

Thanks!
Niterox
Novice
Posts: 4
Liked: never
Joined: May 22, 2019 8:50 am
Full Name: Nico Gutschow
Contact:

Re: SMB Additional Details: Outdated file handle Support Case: 03577653

Post by Niterox »

"Otherwise, I'd suggest to use "Local" target option and mount the share manually."
Your suggestion worked fine for me.

Thank you very much!

Niterox
Post Reply

Who is online

Users browsing this forum: No registered users and 10 guests