Comprehensive data protection for all workloads
Post Reply
dominikRieder
Service Provider
Posts: 5
Liked: never
Joined: Aug 24, 2018 9:52 am
Full Name: Dominik Rieder
Contact:

Update for B&R Console not working (to 9.5 Update 4a)

Post by dominikRieder »

Hello,

I have a B&R Console installed on a different machine than the Veeam Backup Server. Now when trying to connect to the Server with the console, I am required to install an update.
(This console must be updated to version 9.5 Update 4a ... before you can connect to the backup server localhost. Install the update now?)

-> When clicking "yes" the update seems to install and after the
installation a Window appears stating:
"Installation completed successfully. Use the Start menu to launch Veeam Backup & Replication Console"

But after doing so, I am again asked to install the update.

The Veeam Backup & Replication Version on this machine is 9.5.4.2615

The strange thing is, that on the Veeam Server the Version is also
9.5.4.2615 and the B&R Console works without problems (and is also configured with the same credentials)

Any Help with this issue is appreciated very much!

Best Regards,
Domink
veremin
Product Manager
Posts: 20284
Liked: 2258 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Update for B&R Console not working (to 9.5 Update 4a)

Post by veremin »

Looks unexpected, so, please, reach our support team for further investigation. Thanks!
agb
Lurker
Posts: 1
Liked: never
Joined: Feb 17, 2020 3:55 am
Contact:

Re: Update for B&R Console not working (to 9.5 Update 4a)

Post by agb »

Hi dominikRieder

Could you solve this issue?

Best regards
Dima P.
Product Manager
Posts: 14417
Liked: 1576 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Update for B&R Console not working (to 9.5 Update 4a)

Post by Dima P. »

Hello and welcome to the community forums agb.

Are you having this issue while installing 9.5 Update 4a? Since it's a technical problem please raise a support case and share the case id with us. Thank you!
Post Reply

Who is online

Users browsing this forum: Google [Bot] and 131 guests