Monitoring and reporting for Veeam Data Platform
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bubba198
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Full Name: Boyan
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Invalid or expired session ticket

Post by bubba198 »

Hi everyone,

I am using Veeam ONE client and if I launch the console on a monitored hypervisor I get: Invalid or expired session ticket. It will NOT accept good known credentials for the hypervisor in question.

I am using 9.5.4.4566 and it is fully licensed and other than this issue I can see my monitored servers, all functions appear to work just fine from the GUI, etc except this console issue.

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Vitaliy S.
VP, Product Management
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Full Name: Vitaliy Safarov
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Re: Invalid or expired session ticket

Post by Vitaliy S. »

Hi,

What is the version of VMware remote console you have? Additionally, does it work if you try to connect using another computer?

Thanks!
bubba198
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Posts: 8
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Joined: Sep 19, 2017 4:35 pm
Full Name: Boyan
Location: San Francisco
Contact:

Re: Invalid or expired session ticket

Post by bubba198 »

Hi Vitaliy,

I am using the latest 11.0.0 with Release Date of 2019-12-05; VMware-VMRC-11.0.0-15201582

Thank you
~B
Vitaliy S.
VP, Product Management
Posts: 27112
Liked: 2719 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Invalid or expired session ticket

Post by Vitaliy S. » 1 person likes this post

Boyan,

It seems like the issue relates to the version of VMRC. Our built-in version is 10 and you're using 11. Can you try installing a lower version of the console on another computer and check if you have the same issue or not?

Found existing threads with a similar issue: Connection issue after upgrading to VMRC 10.0.1. and Connection issue after upgrading VMRC to 10.0.2

Thanks!
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