Monitoring and reporting for Veeam Data Platform
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george.jame
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why alarms not clear after fix

Post by george.jame »

About 2 days ago my appeared an error in my storage and it shows in the veeamone monitoring after it fixes is is spending more than 24hours but still show the error in my monitoring page such as attach pic why it don't clear after fix?

https://pasteboard.co/IPzJLUb.jpg
HannesK
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Re: why alarms not clear after fix

Post by HannesK »

the idea is, that you also get informed about issues that happened while you were not looking at the console. also issues that resolved "on its own" can become serious issues on the long run.

makes sense for you?
Shestakov
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Re: why alarms not clear after fix

Post by Shestakov »

Is screenshot taken from "Top Issues" widget?
george.jame
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Re: why alarms not clear after fix

Post by george.jame »

Yes, This is top issue dashboard that I have customize that
But , today that alarm disappeared in the dashboard why it remove from my dashboard after about 48 hours that issue solved ?
Shestakov
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Re: why alarms not clear after fix

Post by Shestakov »

The widget shows top of current alarms and data is refreshed every 24 hours by default + in certain events. So refresh in 48 hours it's not an expected behavior.
I would contact technical support to check what the issue is. You can also ask to change the data refresh defaults.
Thanks
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