Discussions related to exporting backups to tape and backing up directly to tape.
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EmptySet
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Cannot find backup server

Post by EmptySet »

Hello,

Yesterday I updated Backup and Replication to 9.5.4.2866... the update seemed to work without issue. However, when my backups ran last night, my tape backup failed with "Cannot find backup server." I'm unsure of how to correct this though?

Thanks.
Dima P.
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Re: Cannot find backup server

Post by Dima P. »

Hello EmptySet,

Unfortunately we cannot say exactly as debug log analysis is required to understand the root cause. Please raise a support case and share the case ID with us. Thank you in advance!
EmptySet
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Re: Cannot find backup server

Post by EmptySet »

Very strange... we removed and re-added the VMs and since then it has been working fine!
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Cannot find backup server

Post by Dima P. »

Thanks for the update and glad it works as expected! For now it looks like a temporary glitch or connectivity issue - if you see the same behavior again please bump this thread with the support case ID and I'll ask QA team to investigate this issue. Cheers!
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