Error opening License dialogue after upgrade to V10

[reiso22]

Good day,

We have upgraded our community edition from V9.5.4 to V10. All running fine, except when trying to open the License dialogue in console where we get following error:
'Failed to create a 'Type' from the text 'RibbonMenuButton', 'Line number '6' and line position '42'. Type reference cannot find type named. (http://schemas.microsoft.com/winfx/2006 ... esentation)RibbonMenuButton

Any ideas where to look for to get rid of that error?

Thank you.

Brgds
Michael

[veremin]

Looks like backup console experiences problem with one of the Microsoft-provided libraries (which we use to create UI). To identify the misbehaving component we need to check console debug logs, so, please, open a support ticket.

Kindly, expect certain timeouts in support provided - technical support for CE users is limited and is based on staff availability.

Thanks!

[itsteaminc]

This happened to me and since this came up in Google, here is what support told me.

+----

Did you upgrade to 10.0.0.4461 or 10.0.0.4461 P1?
If you upgraded to the P1, that should have resolved the issue, but here are 2 options for you:

Solution
Remove ShowSplashScreen value from registry
Most likely it will be fixed in v10 update1 (P1)

Workaround:
Open "Add Server" wizard. After triggering of this wizard we load required .dll file and license menu can be opened successfully.

[veremin]

Thank you itsteaminc for sharing the found resolution here; much appreciated!