Seeking peer help for Community Edition

[Zoli]

Hello,

The Community Edition of VBR is functionally awesome, until a technical issue crops up.

The term "Community" would suggest that while I can't get specialist support from the Veeam support team (fair enough), I should still be allowed to tap into peers' expertise, people who don't work for Veeam, are not on the Veeam payroll, admins just like me.

I tried recently to post a technical question in the "community" forum to the "community". However it ended up being censored by Veeam and thrown into the rubbish bin because I have not provided a case ID. But wait, how can I provide a case ID if I am not entitled to official technical support?

My question is: does anyone know how can I ask a technical question from non-Veeam employees (a.k.a. the "community") if I run the Community Edition of the software?

Thank you.

[nielsengelen]

Actually, you CAN open a support case and get best effort support with CE. These forums are created for feature discussions and not for debug log diving.

[Gostev]

Please follow the red link shown when you click New Topic, the information provided there covers your question with excessive level of details

Note that you can definitely "ask a technical question from non-Veeam employees" here, and this does not require a support case ID. However, from the first line of your post, it is clear that you didn't post just a technical question - but rather an issue you ran into. And posting the latter does require a support case ID.