Not all databases are displayed for restore - enterprise manager

[wane]

We use the Enterprise PLUS license and do a backup of a Microsoft MS SQL Server for testing.
When we make a restore via the Enterprise Manager, not all databases are displayed.If we call the restore from the console, we get all databases (of course only the protected ones) displayed in Veeam Explorer for Microsoft SQL Server.

Code: Select all

Database	Status	Success	Warning	Errors	Read	Transferred	Details
master	Excluded	48	0	0	0,0 B	0,0 B	
model	Protected	48	0	0	4,1 MB	173,8 KB	
msdb	Excluded	48	0	0	0,0 B	0,0 B	
dbadmin  Protected	48	0	0	66,6 MB	12,2 MB	
dbadmin_mdw	Excluded	48	0	0	0,0 B	0,0 B	
PSRConfigDb	Protected	48	0	0	6,0 MB	267,6 KB	
PSR_ed	Protected	48	0	0	4,5 MB	223,0 KB	
PSR_Kunden	Protected	48	0	0	5,2 MB	250,3 KB	
PSR_TestDom	Protected	48	0	0	4,5 MB	225,7 KB	
otdev_64	Protected	48	0	0	5,7 MB	259,3 KB	
OT_test_64_0918	Protected	48	0	0	17,9 MB	596,6 KB	
veeam2020	Protected	48	0	0	4,0 MB	193,2 KB	
dbadmin_1130	Protected	48	0	0	4,0 MB	190,8 KB	
dbadmin_1140	Protected	48	0	0	8,4 MB	855,1 KB	
db-mssql2-test.edsb.eurodata.de Interval Details

The two databases dbadmin and dbadmin_1140 are missing from enterprise manager. Does anyone have an idea what the cause might be?

[veremin]

Hi, Walter,

We suspect it's a known issue for which there is a hot fix already.

Kindly, open a ticket with our support team and let them confirm whether you're affected by Issue 238068 or not.

Thanks!

[wane]

Hi Vladimir,

thanks a lot for your post. We will open a support ticket as suggested.
Maybe you have a KB or link to the hotfix in the meantime?

[veremin]

The hot fix will be provided by support team in case the issue is confirmed. The internal issue number is 238068, the hot fix is available within it. Thanks!

[leksakov]

Hi!
I have the same problem. Please specify where can I download the hotfix to solve this problem?

[nielsengelen]

@leksakov you need to open a support case and reference to the internal issue number or this topic for the hotfix.