Veeam O365 departed employee retention best practice

[bscit]

Hey All:

What do other admins do when a user departs, but you still want to retain their mail store, but do not want them to be licensed and backed up every evening like an active user?

Export their mailbox to a .PST via Veeam explorer? I see this is an option, but you have to have Outlook installed locally for it to work. We don't want Outlook on our servers.

I tried to get Veeam explorer working locally, but I am having issues loading the .adp repository file from our storage server.

jet error - 1032 err file access denied

Thoughts?

Thanks!!

[Mike Resseler]

Hi @bscit
Lots of admins will remove the user from the job. This will NOT remove the backupped data. It will remain until the retention is over. By right-click on the organization you can still recover data from that user.

Others will indeed export to PST. For your error, what did you exactly do? Did you target the Veeam Explorer directly to the Jet DB or did you point it to the Veeam Backup for Microsoft Office 365 server?

[cfizz34]

Look into shared mailboxes as an alternative.