Can't de-select Sharepoint Online and Onedrive for Business service

[b.vanhaastrecht]

Hello,

A customer of ours has a organization configured for Exchange, Sharepoint and Onedrive. He has one nested job, within that job there's one selection. Type organization, progress Mail and Archive. When we try to de-select Sharepoint Online and Onedrive for Business option in the organization we get an error:

Organization validation failed, organization cointans jobs that are incompatible with the new configuration.

We do not have any dependency on Sharepoint, or are we missing something?

Regards,
Bastiaan

[Polina]

Hi Bastiaan,

Normally there shouldn't be any conflicts and you can edit the protected services as you need it. If you see this error, most likely you miss something in the job configuration and it still includes some SharePoint or OneDrive items that prevent the change (or possibly there's another job protecting some SPO/OD data).

Thanks!

[b.vanhaastrecht]

Yes I understand what is means, like I wrote

Type organization, progress Mail and Archive

. There's no dependant in the job selection. If you could point me out what else there could be, that would be nice.

Regards,
Bastiaan

[Polina]

In this case, I'd suggest troubleshooting together with our support team. Please create a ticket and post its ID here for the followup.

Thanks!

[b.vanhaastrecht]

#04491980