Discussions related to using object storage as a backup target.
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vellabanda
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Does Veeam retry on 503 or 500?

Post by vellabanda »

What does Veeam behaviour look like when getting 500 and/or 503(might have separate answers) error codes from cloud tier?
Does Veeam retry the backup?

Is there any documentation for this?
Andreas Neufert
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Re: Does Veeam retry on 503 or 500?

Post by Andreas Neufert » 1 person likes this post

Yes, depending on situation there is a timeout for this and we retry. Cloud offload continue at the point it stopped.
What we have on documentation is available here:
https://helpcenter.veeam.com/docs/backu ... ml?ver=100
vellabanda
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Re: Does Veeam retry on 503 or 500?

Post by vellabanda »

Thank you for your prompt response Andreas.

I understand it depends on the situation. I went through the documentation as well.
What I am looking for: For which error code do we retry a PUT operation and for which error we retry the whole backup job. I need to understand this behaviour so that I can configure my Load Balancer accordingly.

Either I couldn't find it in the documentation, or its not clear for this exact question.
Looking for some help/direction.
Andreas Neufert
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Re: Does Veeam retry on 503 or 500?

Post by Andreas Neufert » 1 person likes this post

Only the timeout depends on error message and situation.

As I said we always continue with the offloading at the current position. It is anyway incremental forever. Please check this one: https://helpcenter.veeam.com/docs/backu ... ml?ver=100
vellabanda
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Re: Does Veeam retry on 503 or 500?

Post by vellabanda »

Thank you!
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