Customized recovery ISO do not work on RHEL based distros

[arossolimo]

I have a case open about this (Case #04362290), but I want to let everybody know that customized recovery ISO on RHEL based distros is useless. When we boot from customized recovery iso we can't see any NIC's and not able to perform a recovery.

Note from Veeam support:
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I'm finding that Debian based distros are fine (ie. Debian/Ubuntu). Seems to be an issue with RHEL based distros.
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Workaround that worked for me that I received from Veeam support:
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I have another update, I do believe we have a workaround for now, can you do the following for me:
Run these commands

Code: Select all

# mkdir -p /test/bin
# mkdir -p /test/lib/x86_64-linux-gnu
# cp /bin/kmod /test/bin/
# cp /lib64/libcrypto.so.10 /test/lib/x86_64-linux-gnu/
# veeamconfig patchiso --input veeam-recovery-media-4.0.0.iso --output veeam-recovery-media-4.0.0_patched.iso --efi --copy /test

Then try the new ISO and see if that works.
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Another note from Veeam support:
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Okay, I have an update, the issue is with the current patching, it will result in a huge intramfs and results in the ISO either not booting or modules failing to be copied properly.
We are looking to resolve the issue in the future, but we do not have any ETA for future releases.
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Test your recovery on the regular basis to make sure it is working properly!
Do not assume that it will just work when you need it.

[PTide]

Hi,

Would you post your case ID please for future reference?

Thanks!

[arossolimo]

Case #04362290

[joaoferreira]

Thank you so much for sharing this solution. Worked for me too. I was trying to create custom recovery media, even with Intel Linux drivers, but nothing worked.