Agent-based backup of Windows, Linux, Max, AIX and Solaris machines.
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markuk
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Joined: Jan 04, 2021 5:01 pm
Full Name: Mark Richards
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Agent Issue

Post by markuk »

Hi Guys
I am new here so please bear with me :-)

I have installed Veeam backup and replication free edition on my server running Hyper-V and works perfectly

I also have 2 laptops which are not domain joined and running Windows 10 as I wanted to back them up onto my server in case on any issues.

Setup a new job (Windows computer) Type: (Workstation) Managed by agent was auto ticked.
Added it as an individual computer and typed in the ip address on the laptop ( I did check I could ping the server from the laptop and laptop to the server and got replies) and then typed in the local credentials
and selected backup the Veeam repository and the job was created and now been stuck on rescan and then fails with error
(Unable to process host rescan is required)
(Nothing to process)
(Failed to apply backup job configuration)

Tried to install the agent but also fails to process host

Firewall is off on the laptop and no AV is installed

Please can someone help me

Much Apricated

Mark...
PetrM
Veeam Software
Posts: 3264
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Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic
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Re: Agent Issue

Post by PetrM »

Hi Mark,

Please provide a support case ID as requested when you click New Topic. As explained there, we cannot troubleshoot issues over the forum posts. You can open a support case for the Community Edition too and technical support will be provided on a best-effort basis depending on staff availability.

Thanks!
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