Host-based backup of VMware vSphere VMs.
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borgiaj
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Windows FLR Error

Post by borgiaj »

We're testing Windows FLRs in a newly deployed environment. Testing with the same two servers, intermittently, when we go to perform a file restore, it fails to connect to the OS with the following error:

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Failed to connect to guest OS.
Retrieving the COM class factory for component with CLSID {D2E3C73F-841A-46B0-A93F-956CCABD3B11} failed due to the following error: 80040154 Class no registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)). Retrieving the COM class factory for component with CLSID {D2E3C73F-841A-46B0-A93F-956CCABD3B11} failed due to the following error: 80040154 Class no registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
Has anyone seen this error before?
borgiaj
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Re: Windows FLR Error

Post by borgiaj »

Additionally, when not doing a "Restore -> Overwrite" to test the restore, it works if we use "Copy to..." and drop the file locally.
veremin
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Re: Windows FLR Error

Post by veremin »

Please, open a support ticket and provide its number here, as requested when creating new topic. Thanks!
borgiaj
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Re: Windows FLR Error

Post by borgiaj »

Case #04236870
mrholm
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Re: Windows FLR Error

Post by mrholm »

Hi, I konw this is and old queston but did you get any answer from support on this one? I see the same error no on one server in one restore job
veremin
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Re: Windows FLR Error

Post by veremin »

As the root cause for the issue may vary, kindly, open your own ticket with our support team and provide the debug logs for further investigation. Thanks!
mrholm
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Re: Windows FLR Error

Post by mrholm »

case already created: 04668467, will work on this during the week
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