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mcz
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even version 5 doesn't work with windows 10 2004

Post by mcz »

Hi guys,

it all started later this year when I wannted to do a restore and found out that this wasn't possible. Very soon it appeared that the VBO-services itself were fine, but the proxy wasn't available... Everything is documented in this case: #04411579

This week I've installed version 5a of VBO and I had the following compontents in place:
  • backup server running on windows 10 2004
  • proxy running on windows 10 1909
After the vbo upgrade to 5a, everything went fine, so I shut down the service on the proxy, made a snapshot and upgraded to 2004. Still the same situation! So I'm surprised that this situation didn't occur in your test labs but it looks like that it's quite severe...

So the support for this windows version (1909) will run out in 6 months and so there isn't too much time left. Can you please check if you're currently investigating this case and what the options are (beside running a different OS).

Thanks!
Vitaliy S.
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Re: even version 5 doesn't work with windows 10 2004

Post by Vitaliy S. »

Hi Michael,

After a quick chat with RnD, Windows 10 2004 should not be the main suspect in this issue. Let me bring this up internally, and I will update the thread.

Thanks!
mcz
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Re: even version 5 doesn't work with windows 10 2004

Post by mcz »

Thanks Vitaliy, good to hear that!
Vitaliy S.
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Re: even version 5 doesn't work with windows 10 2004

Post by Vitaliy S. »

Just a quick follow up. We have confirmed the issue and now are looking at how to resolve it. Once the solution is available, I will share it here.
mcz
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Re: even version 5 doesn't work with windows 10 2004

Post by mcz »

Fantastic, thanks!
mcz
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Re: even version 5 doesn't work with windows 10 2004

Post by mcz »

Hi Vitaliy, how is it looking now? No solution yet?
Polina
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Re: even version 5 doesn't work with windows 10 2004

Post by Polina » 1 person likes this post

Hi Michael,

The issue is fixed in the latest version 5b. Thank you again for bringing this to our attention.

Thanks!
mcz
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Re: even version 5 doesn't work with windows 10 2004

Post by mcz » 1 person likes this post

Thanks Polina, I can confirm that it also works on my side! Thanks for listening to the customers!
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