Two tapes in the pool, how to switch between them?

[fernando.ribeira]

Sorry for bad English, using Google translator here ...
Veeam backup & Replication in version 10.0.0.4461.
We have a "files to tape" job, which runs on a daily basis.
The pool used in this job has only two tapes, so I would like each day to record on a tape, alternating between them.
In the configuration of the pool in "Media set" it is marked "Create new media set ..." and in "Retention" it is marked "Do not protect ...".
However, the job always writes to the same tape.
Where am I going wrong?
Thanks.

[HannesK]

Hello,
if "Create new media set for every backup session. " is checked, then " Each backup session will write its backup set starting with a new tape."

https://helpcenter.veeam.com/docs/backu ... ml?ver=110

If that's not working, it's a technical issue. Please contact support then and please post the case number for reference.

Best regards,
Hannes

[fernando.ribeira]

Unfortunately this customer does not have active support at the moment.

[HannesK]

Hello,
customers can renew their support contract. Even if it ran out, there is a way to do that:

https://www.veeam.com/support-renewals.html includes contact information.

Best regards,
Hannes

[fernando.ribeira]

Thank you for your help!
Customer chose to continue with the problem and not renew technical support.