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jmai
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Verification Error

Post by jmai »

Hello,

we receiving in since 2 weeks the following message from our Copy Job. In this Job 41VM Backups will copied to a different destination. In the Details of the Message all Server States are Success, But the Job has the state Failed with the following message:

Backup files health check has been completed

Code: Select all

Failed to perform backup file verification Error: Retrieved less bytes from the storage [191488] than required [1052672]. Offset: [196453667840]. File: [\\nas2\veeam\Backup Copy Job 1\Backup Copy Job 1D2018-01-17T020000.vib]. Agent failed to process method {Signature.FullRecheckBackup}. 
Regards.
DGrinev
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Re: Verification Error

Post by DGrinev »

Hi Jmai,

I'd recommend you to contact the support team and let them review the logs to reveal the root cause of the issue.
Please share the case id here once you've raised it. Thanks!
scotty
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Re: Verification Error

Post by scotty »

Hi there

I have the same problem since a few days. Did you receive any solution or recommodation from the support?

Thy for a quick replay. Best regards.

Code: Select all

02.11.2018 13:20:20 :: Failed to perform backup file verification Error: Retrieved less bytes from the storage [832512] than required [1053184]. Offset: [325370137600]. File: [\\x.x.x.x\Backup\Veeam\Copy Daten01_1\Copy Daten01D2018-09-27T060000.vbk].
Agent failed to process method {Signature.FullRecheckBackup}.
DGrinev
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Re: Verification Error

Post by DGrinev »

Hey Sebastian and welcome to the community!

Unfortunately, we weren't able to track this issue down as the topic starter didn't share the case ID. Thanks!
Toolbox123
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[MERGED] Agent failed to process method

Post by Toolbox123 »

Hi All,

Running Veeam B&R 11

I am getting the following error message with one of our daily backup jobs:

Backup files health check has been completed
Failed to perform backup file verification Error: Agent failed to process method {Signature.FullRecheckBackup}.

The backup is noted as an Error but each VM backup status is a success.

What do I need to do to remove the error?

TIA
Natalia Lupacheva
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Re: Verification Error

Post by Natalia Lupacheva »

Hi Tim,

Please provide a support case ID for this issue, as requested when you click New Topic. It's a technical issue and it requires the logs analysis. When you post your Support case ID, we will be able to monitor your case.

Also, I've moved your post to the existing thread to keep similar issues together.

Thanks!
Toolbox123
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[MERGED] Failed to perform backup file verification Error: Agent failed to process method {Signature.FullRecheckBackup}.

Post by Toolbox123 »

Hi all,

Case #04762886

Running Veeam B&R 11

I am getting the following error message with one of our daily backup jobs:

Backup files health check has been completed
Failed to perform backup file verification Error: Agent failed to process method {Signature.FullRecheckBackup}.

The backup is noted as an Error but each VM backup status is a success.

What do I need to do to remove the error?

TIA
Natalia Lupacheva
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Full Name: Natalia Lupacheva
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Re: Verification Error

Post by Natalia Lupacheva »

Hi @Toolbox123,

I've moved your post to the existing thread. As you see, there's no updates on this issue, so please keep working with a Support engineer.

Thanks!
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