Unable to enumerate files in folder

[Spongebob.]

Hi all, Im a veeam newbie. Setup: A windows Server with LTO7 Tape autoloader making Veeam File to Tape backups from a RedHat 7.5 Linux Server with the Veeam Agent for Linux.

The Veeam Agent for Linux installed just fine on the Linux machine (from my Windows Veam Console).

However, when I run the very first first backup (File to tape) I get this:

Code: Select all

10:09:34	Job started at 18/05/2021 10:09:30 	
10:09:35	Processing tasks 	07:00
10:09:35	Building protected objects list 	06:55
10:10:22	Unable to enumerate files in folder /datastore
10:16:31	1 out of 12 file system objects were skipped at least partially 	

Which is odd, because I access it with the root credentials.
What could be wrong? It fails on exactly the directory thats important..

Further I read that the size of a file backup with the agent may not exceed 4TB. Im backing up 100TB. Can gthat be a problem?

Best
Spongebob from Germany

[Spongebob.]

Where can I see the detailed log of where it might fail? The log that lists me each file?

[Natalia Lupacheva]

Hello,

Please provide a support case ID for this issue, as requested when you click New Topic.

Also, have you already checked the threads with similar error? Might give you a hint.
For example, this thread or this thread.

When you open a Support case, please share its ID with us.

Thank you!

[PTide]

Hi,

It seems that you mixed two separate topics - File to Tape and Veeam Agent for Linux : )
Veeam Agent for Linux does not do File to Tape. File to Tape jobs are performed by VBR.

I am moving your topic to the appopriate subforum.

Thanks!

[Spongebob.]

Hi,
thank you for your help and thanks for moving my post to the right place.

Even after looking it up Im unsure what you meant by the abbreviation VBR in your post above.

Im using Veeam on a Windows machine with tape loaders attached.
Via that Veeam GUI in Windows I sucessfully installed the agent onto my Linux machine and then I did File to Tape jobs, which seems to be working fine...until they get to one specific directory.
Is that what you mean should not be working?
I also ran quite a number of tests on that directory.
It seems if the 4 large .vcf files are not in the directory, it backs up fine, File to Tape Jobs go through no problem.

[root@deep datastore]#ls -la
drwxrwxrwx. 3 testuser testuser 4096 May 19 16:25 .
drwxrwxrwx. 33 testuser testuser 4096 May 19 16:25 ..
-rwxrwxrwx. 1 testuser testuser 6148 May 22 2017 .DS_Store
-rwxrwxrwx. 1 testuser testuser 2164685 May 22 2017 .RData
-rwxrwxrwx. 1 testuser testuser 3761 May 22 2017 .Rhistory
drwxrwxrwx. 1 testuser testuser 48 May 22 2017 .Rproj.user
-rwxrwxrwx. 1 testuser testuser 824225180 Jan 1 1904 SL148512.vcf
-rwxrwxrwx. 1 testuser testuser 804211234 Jan 1 1904 SL148513.vcf
-rwxrwxrwx. 1 testuser testuser 812624223 Jan 1 1904 SL148514.vcf
-rwxrwxrwx. 1 testuser testuser 824223421 Jan 1 1904 SL148515.vcf
-rwxrwxrwx. 1 testuser testuser 3336 May 19 2017 snpOverlaps.Rmd

if any of the vcf files are there I get the
"Unable to enumerate files in folder"
Error.

Any ideas? Am I hitting a file size limitation here?
thanks all
Spongebob from Germany

[PTide]

VBR stands for Veeam Backup and Replication (server).

As I can see those files are ~800 GB each, it should not be a problem.
Please open a support case, and try to update components on the Linux server.

Thanks!