Host-based backup of VMware vSphere VMs.
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balma01
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adding tenat, not able ti setup NEA

Post by balma01 »

I'm adding a tenant to cloud connect. I'm able to give an HW plan as replica resource but in the NEA step I select the external network for the nea but I cannot press the OK button.
Why?
veremin
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Re: adding tenat, not able ti setup NEA

Post by veremin »

Is it greyed out or something? What network are you selecting there? The one where backup infrastructure components reside, correct?

Anyway, it might be worth logging the support ticket, since the described behaviour does not look expected.

Thanks!
balma01
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Re: adding tenat, not able ti setup NEA

Post by balma01 »

It's greyed out. I'm selecting the same network I have the VBR cloud connect server
veremin
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Re: adding tenat, not able ti setup NEA

Post by veremin »

I've checked the issue with QA team, they haven't seen anything similar. So please open a support ticket and provide its number here, so we can follow the investigation. Thanks!
balma01
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Re: adding tenat, not able ti setup NEA

Post by balma01 »

I've solved. In the HW plan I was creating the storage in a datastore cluster, changing it with a standard datastore, then the ok button in NEA setup is clickable.
veremin
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Re: adding tenat, not able ti setup NEA

Post by veremin »

Sounds strange, we will try to confirm it. Will write back, once we are done with the confirmation. Thanks!
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