B & R fails to login to linux host

[Dolphin]

Hello,
although when configuring settings for a HYper-V CentOS guest the account successfully passes the test to login, when the backup job is run, a Warning is issued:

Unable to perform guest file system indexing: Failed to login to host: '192.168.8.6', port: 22, elevation to root: 'no', autoSudo: no, use su if sudo fails: no, host name: localhost, IPs: [192.168.8.6], AuthenticationData: [UserName: root, AuthTypes: [KeyboardInteractive, Password]]. Authentication failed

B & R is set to use root account

[HannesK]

Hello,
if you use the root account, then authentication must work. Sudo / su is not required as root. Please ask support to check the logs and post the case number for reference.

Best regards,
Hannes

[PetrM]

Hello,

Just don't forget that you need to perform indexing only if you want to use 1-Click File Restore which is available in Enterprise Manager, otherwise you should disable indexing.

Thanks!

[Dolphin]

I see... so we need the payed version!

[soncscy]

If you're using community version, Dolphin, then you don't need Indexing at all!

That's what Petr means to say I believe. Indexing is only for a specific feature, Enterprise Manager. If you don't use that, disabling Indexing has __no impact__ on your backups. You can still do file level restores just fine.

[Dolphin]

So I was missing this. We want file level restore, what's the difference with one click restore?

[HannesK]

The difference is waiting a minute or so before the file-system-tree pops up in Enterprise Manager. And no search in Enterprise Manager. I don't think, that you need / use Enterprise Manager. So you don't need indexing

[Dolphin]

Thanks!