[error] Another session is running for the job

[capnhowyoudo]

I cannot seem to stop a running job, although the job is not running. I have tried multiple times to kill the session ID with no luck.

Code: Select all

veeamconfig session stop --id 7ec00b15-c8ab-4dc5-af63-a8c20123f02b
No manager process was found for session ID [{7ec00b15-c8ab-4dc5-af63-a8c20123f02b}].

I Have uninstalled Veeam for linux and still no luck.

here is from the last job that was running before a poweroutage happened.

Code: Select all

 01:00:04         Job  started at 2021-09-19 06:00:04 UTC
      01:00:47         Preparing to backup
      01:01:01         Waiting for backup infrastructure resources availability                                                                                                                                  00:00:03
      01:01:04         Creating volume snapshot                                                                                                                                                                              00:00:03
      01:01:31         Starting incremental backup to [HFS-RKFD-FS01_1] Veeam Backup NAS Repo
      01:01:35         File system indexing is disable
      01:01:37         Backing up BIOS bootloader on /dev/sda                                                                                                                                                         00:00:03
      01:02:20         Backed up sda 8.4 GB at 10.5 MB/s                                                                                                                                                                  00:13:36
      01:15:56         Backing up summary.xml                                                                                                                                                                                 00:00:03
      01:16:08         Releasing snapshot                                                                                                                                                                                          00:00:03
      01:16:13         Applying retention policy                                                                                                                                                                                 00:00:00
      01:16:24         Required backup infrastructure resources have been assigned
      01:16:29         Merging oldest incremental backup into full backup file (52% done)                                                                                                                  00:15:13
      01:47:30         [error] Job failed unexpectedly

When a new backup is trying to running the following error message is dispalyed.

Code: Select all

15:44:13         Job HFS-RKFD-SEED01 started at 2021-09-26 20:44:13 UTC
      15:44:26         [error] Failed to perform backup
      15:44:26         [error] Another session is running for the job
      15:44:26         [error] Unable to start job session on backup server. Job ID: [{6957d40b-034b-4e41-aaa0-6ecc9ed9fae5}], session ID: [{6db94412-92fe-4eba-86ee-e1d9202cca3f}]
      15:44:26         [error] Processing finished with errors at 2021-09-26 20:44:26 UTC

I am at my witts end, any help to get this job to stop would be appreciated.

I have opened a case with Veeam Case # 05043370

[capnhowyoudo]

At this point im okay with just deleting the job but every time i do i get "Cannont delete a running job"

as you can see there are no running jobs.

Code: Select all

Backup  {549f449a-fe41-44e2-ad6c-ab0868ebf13d}  Success  2021-07-11 20:02  2021-07                                                                                                                                          -11 22:45
Backup  {19790fb5-15d5-437a-86b5-819cd26fd166}  Success  2021-07-18 01:00  2021-07                                                                                                                                          -18 08:08
Backup  {0e6feb41-f48f-4b71-a315-3e2ca680a74e}  Success  2021-07-25 01:00  2021-07                                                                                                                                          -25 04:54
Backup  {836b3a99-71a3-4436-818c-b09667e675c2}  Success  2021-08-01 01:00  2021-08                                                                                                                                          -01 05:53
Backup  {48ef1ea2-5ba2-45a4-a1f3-301b9bc7bbb9}  Success  2021-08-08 01:00  2021-08                                                                                                                                          -08 02:13
Backup  {fc75f531-3dfe-4eae-bd44-eca7025b3c8e}  Success  2021-08-15 01:00  2021-08                                                                                                                                          -15 05:47
Backup  {c37abbe8-2da6-4cda-b881-a9fb88ea6b73}  Success  2021-08-22 01:00  2021-08                                                                                                                                          -22 04:36
Backup  {5e322843-2484-4c69-927b-f9aa7b57e203}  Success  2021-08-29 01:00  2021-08                                                                                                                                          -29 03:42
Backup  {4473829c-b05e-48f6-8f9f-18808e337a46}  Success  2021-09-05 01:00  2021-09                                                                                                                                          -05 07:25
Backup  {5d3213a4-02fc-4847-907f-847d8b706a40}  Success  2021-09-12 01:00  2021-09                                                                                                                                          -12 01:28
Backup  {7ec00b15-c8ab-4dc5-af63-a8c20123f02b}  Failed   2021-09-19 01:00  2021-09                                                                                                                                          -19 01:47
Backup  {b629d620-96f0-4f43-bb58-e0dcb4e43c83}  Failed   2021-09-26 01:00  2021-09                                                                                                                                          -26 01:00
Backup  {4c87db7f-0832-448a-a72d-f10588fb5499}  Failed   2021-09-26 01:10  2021-09                                                                                                                                          -26 01:10
Backup  {c6e01e17-6f14-4c23-acad-1a856f8e2e36}  Failed   2021-09-26 01:20  2021-09                                                                                                                                          -26 01:20
Backup  {6b0525fa-65c4-49fe-94c9-cfe5e755e8aa}  Failed   2021-09-26 01:30  2021-09                                                                                                                                          -26 01:30
Backup  {90a21975-84c2-491e-82e3-a0e0f0292f60}  Failed   2021-09-26 11:20  2021-09                                                                                                                                          -26 11:20
Backup  {a3247a18-eee0-4412-a211-c88dc40f1802}  Failed   2021-09-26 11:59  2021-09                                                                                                                                          -26 12:00
Backup  {26ffaeca-bff2-4b03-b0ea-825b574598c1}  Failed   2021-09-26 13:41  2021-09                                                                                                                                          -26 13:41
Backup  {6db94412-92fe-4eba-86ee-e1d9202cca3f}  Failed   2021-09-26 15:44  2021-09                                                                                                                                          -26 15:44
Backup  {318517bc-91c2-4ecc-8e28-4633e169b6b7}  Failed   2021-09-26 16:57  2021-09                                                                                                                                          -26 16:57
Backup  {084de39b-5088-4f8a-ac67-7d2a804bf1a5}  Failed   2021-09-26 17:04  2021-09                                                                                                                                          -26 17:05
Backup  {6bce8a42-6f22-4bee-b5a7-711b6e77f533}  Failed   2021-09-26 17:05  2021-09                                                                                                                                          -26 17:05
Backup  {c57a70dd-baba-4548-807d-2df1f9d69fdd}  Failed   2021-09-26 17:22  2021-09                                                                                                                                          -26 17:23
Backup  {0b791b5b-c49d-4537-b8a9-34897790f118}  Failed   2021-09-26 17:38  2021-09

[Gostev]

There are no known issues that would fit your description, so this would be some environment-specific issue.
Looks like your power outage messed something up. You will need to work with our support to troubleshoot and solve it.
Thanks!

[PTide]

Hi,

You can use

Code: Select all

ps aux | grep veeam

It will show you all processes that are related to veeam and their corresponding PIDs. Use the obtained PIDs to kill the processes, that should help.

Thanks!