no data on tape after moving to another pool

[pob579]

Hi,
I have a situation...

I moved the tape containing data to another pool (there was 108GB free space).
When clicked OK I got a message, something like "The retention period for some tapes didn't finish. Do you want to move anyway".
I clicked YES.

What I see now - free space is 2.4TB. So moving to another pool deleted DATA... I cannot believe.
See pics please.

Do I really lost the backed up Data? Never thought that moving tape to another pool will do it... and if it is so drastic action, I guess it should be a warning that moving tape will cause data loss.
Please help.

See pics on my ONEDRIVE https://1drv.ms/u/s!Av7GxVRWTkZlgkyM-we ... s?e=t0sGp2

[Natalia Lupacheva]

Hello Michael,

I couldn't find your Support case, could you share its ID? It's mandatory when you report a technical issue.
Also, I believe the Support engineers would be able to get your situation better.

Thanks!

[soncscy]

Hey pob579,

Try inventorying the tape and see if the data comes back.

Moving between pools marks the tape as free, but this is a logical operation. Inventory ought read the MTF header and return the tape info. You can catalog it to get the catalog info back too.