Case 04824299 - Backup Copy Job warnings

[ND40oz]

Since upgrading from v10 to v11 all of my Backup Copy Jobs have warnings for Completing backup copy interval for GFS full creation. At least one of these backup copy jobs has been in place since v7 and I've never had any issues with them before. We have them all set to Periodic copy for every 7 days to basically do an offsite copy once a week. My support engineer suggested that we change the day of the week under Configure GFS but that has not made a difference. What do we need to do to get rid of these warnings that we've never had before?

[foggy]

Let me check something internally and I will get back with the conclusion.

[foggy]

In v11 we've changed GFS retention mechanism in backup copy jobs to the one used in regular backup jobs in v10. This is done during the upgrade for the existing jobs as well. It is expected that GFS restore point creation terminates the interval and unfortunately, there's no way to get rid of these warnings in the current version. We would probably need to switch this message to Info.

[ND40oz]

Thanks Foggy, if we could get it switched to Info in an update that would be great. We have the jobs set to email us when it's a failure or warning so we can check on them and it would be helpful not to get emails on all of our backup copy jobs every time they run.

[wdiana@baynet.com.ar]

Hi, how can I change the message from Warninig to Info ? Thanks

[Mildur]

You cannot change it. It‘s hardcoded in the software.
You need to wait for veeam to change it in a new software release. If they decide todo that, of course.

[bmorrissey]

as discussed in "Case 04824299 - Backup Copy Job warnings" on this forum. We pay particular attention to backup errors and warning alerts and we normally act on those alerts immediately but with the changes in version 11, we are now getting regular warning alerts that we cannot resolve and are not actually errors. Could we please get these warnings suppressed or changed to "informational" asap? My ticket number that touched on this issue was case 04932394.

[veremin]

Currently, this is not possible, but we will consider changing warning to information message in one the next product versions. Thanks!

[guitarfish]

I have the same issue with these nuisance messages.

[MAA]

Also get this message in one backup copy job:
"Transmission pipeline hanged, aborting process. Error: Error in the application.
Completing backup copy interval for GFS full creation"

[veremin]

Kindly, reach our support team and share the ticket number here, once you get it. Before that it might be worth updating to version 11a. Thanks!

[Tsukijomi]

Hello, im having the same warning on a customer environment.
Is there a updated Version which contains the change from warning to Info or is this still an open topic?

[Dima P.]

Hello Tobias,

Can you please post the warning message you got and share your setup? In case you have a case ID please share it too. Thank you!

[Tsukijomi]

Hello Dmitry

I'm getting the following warning message:
Completing backup copy interval for GFS full creation

As far as i can tell it's the same that has been discussed in this thread.
Therefore my question was if it has been changed to a Info in more up to date versions or if that is still to be done. My customer does not want to update if there is no issue or we are not sure if it will remove the warning.
I do not have a Case at the support just yet because i thought it would be a simple yes or not answer

Thanks for your Time
Tobias

[Dima P.]

Thanks for the details Tobias. We plan to rework this notification in the upcoming major release of Veeam B&R v12 as a part of backup copy engine improvements.

Update: some bugs were indeed fixed in 11a. For instance, warning for interval interruption is not displayed when there is no new restore points at the source repository.

[iukvhh]

We have the newest Version 12.1.2.172 and we still have this "warning"-msg on Backup Copy Job?!

23.06.2024 17:00:10 :: Completing backup copy interval for GFS full creation

What can we do, that this is a normal info now?

greats

[david.domask]

Hi Sebastian, welcome to the forums.

The topic is a pretty old one and the issue referenced is resolved for some time; to confirm, it's an actual warning, not a green informational message?

If so, I would advise please open a Support Case and include logs from the affected job (select the 1st radio option, then select the affected job for export).

Let's allow Veeam Support a chance to review the logs; please share your case number here once created.

[iukvhh]

A warning is yellow, not green like a info.

We don't understand, while this problem is still exist and the warning-msg is not a info-msg in this new version? why?
because:

Thanks for the details Tobias. We plan to rework this notification in the upcoming major release of Veeam B&R v12 as a part of backup copy engine improvements.

The case id is 07314961

greats

[Moderator: replaced support ID with case number]

[david.domask]

Hi Sebastian,

Thank you for sharing the case number; Yes, as noted the issues discussed in this topic should have been resolved already, so let's allow Support time to check the logs and understand what's happening a bit more. Thanks!