Can't find hardware info for the host

[pcheslock]

Anyone seen this issue before.

Checking license
Can't find hardware info for the host "esx.myhost.com"

It's with an Eval version of Veeam and ESX 3.5 Standard. They are both in eval mode until I get my purchase order processed for both keys. The source ESX server is licensed and the destination is in the Eval mode.

[Gostev]

Hello Peter, I have not seen this issue reported before - could you please email all logs from Help | Support Information to support@veeam.com including the link to this topic. Thank you!

[pcheslock]

Thanks, we were able to get everything licensed to confirm that was not the problem, and in the end we just removed and readded the destination server in Veeam and were able to create new replication jobs to get everything running again.

-Pete