Discussions related to using object storage as a backup target.
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ConradGoodman
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Invalid block size. Block ID: [3932]

Post by ConradGoodman »

I have just applied the hotfix for "Attempt to overwrite existing non-sparse block version" error to another server (3rd one).

This time, the error message changed but did not resolve.

This time, the error message is: Invalid block size. Block ID: [3932].

This is the 3rd VM I now cannot offload to AWS. Will update my support case (#05014322) to say there is another spin off.
veremin
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Re: Invalid block size. Block ID: [3932]

Post by veremin »

Hi, Conrad,

We understand your frustration with the chain of issues - right now both QA and Dev teams are working on this case (and two associated errors), so it's certainly being investigated thoroughly and hopefully will be resolved soon.

I will update the thread, if I get more information regarding the case.

Thanks!
ConradGoodman
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Re: Invalid block size. Block ID: [3932]

Post by ConradGoodman » 1 person likes this post

I'm totally clear that you guys are going to fix it, I'm more worried about the connotations of not being able to offload backups off-site, with no temporary work around. Might create a compliance nightmare for us unfortunately. Fingers crossed the fixes come through in the next week or so and we can manage the situation, thankfully it is just 2 VMs at the mo :)
veremin
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Re: Invalid block size. Block ID: [3932]

Post by veremin »

We understand that and working hard to address it in timely fashion - we will keep you updated and notify, as soon as the fix is created. Thanks!
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