Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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mcz
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veeam guest installer service any longer needed?

Post by mcz »

Hi veeam-guys,

I've observed many orphaned veeam guest installer services on multiple endpoints, some of them show version 9.5.x which is already a few years old... Is this service no longer needed? We're installing/managing all our clients via protection groups in B&R.

If it's no longer needed, is there an automated way to uninstall that service?

Thanks!
HannesK
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Re: veeam guest installer service any longer needed?

Post by HannesK »

Hello,
the installer service is needed and it's okay to have old versions.

Asking the other way around: does everything work if you remove it? :-)

Best regards,
Hannes
mcz
Veeam Legend
Posts: 851
Liked: 180 times
Joined: Jul 19, 2016 8:39 am
Full Name: Michael
Location: Rheintal, Austria
Contact:

Re: veeam guest installer service any longer needed?

Post by mcz »

Hi Hannes,

I haven't fully tested it yet... Wasn't there a security issue in an older installer version or am I mistaken?
HannesK
Product Manager
Posts: 14322
Liked: 2890 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: veeam guest installer service any longer needed?

Post by HannesK »

Hello,
I cannot remember security issues in the installer service. I remember that there are situations, where files are copied during an update, but the version number in the control panel stays the same. As you did not mention which VBR version you use, and everything is working fine, I assume that everything is okay.

If you think that security updates are missing on some machines, then I suggest to check with support. Because "some" sounds like inconsistent behavior and should be investigated (with log files)

Best regards,
Hannes
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