We are primary a VMWARE shop (backup via vCenter, no agents) with about 50-60 agents (Windows, Linux, Solaris, AIX, RMAN for Oracle). The VMWARE and Windows agents work great. RMAN works very good too (Oracle DBs backing up something 24x7 .
For Linux, AIX and Solaris, we let the administrators of the servers install and manage their agents. hands off except giving rights to the repository. There is about a dozen or so of these agents in total. It has not been smooth sailing and probably get some issue 1-2 a week. I am not looking for trouble-shooting but was wondering for those have such agents, do you find you have less trouble if the agents are managed in Veeam Console (protection groups) or is about the same where the Linux/AIX/Solaris admins install and manage the agents locally? I am was looking for some ammo to push back on our LInux, AIX and Solaris administrators they should let us manage the agent and backup (or at least the agent).
Hello,
First: thanks for also mentioning thing that are working (we usually only hear about things, that are broken) There is a difference in "managed" between the Linux agent and AIX / Solaris.
For Linux, the backup admin can really manage the agents (deploy, start / stop jobs, etc.). For AIX / Solaris, it's creating jobs and visibility in the console (plus some minor features).
So the question is, which kind of issues you saw. Then it might be possible to say, whether changing to managed mode could improve something. Overall, the technology is the same. So changing between managed / unmanaged should be similar from a technical point of view.
I guess that system admins are not quite amused by the perspective of someone else managing the agent on their servers because they probably think that it will involve storing admin credentials on the central server.
If that's the case, then try to explain it to them that it is possible to let you control backup settings and schedule without having to give you ANY credentials at all.
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