AWS ID and Support ID

[uzuccala@siram.it]

Hello,

the application does not open. I would like to open a ticket but it requires me to enter my AWS ID and Support ID.
is there a way to retrieve this information by logging into the operating system via the command line?

Thank you very much

[nielsengelen]

Your AWS ID is your AWS account ID that you can also obtain via the AWS console. You should be able to open a case by selecting "Veeam Backup for AWS" under the Free product section as well if you don't have a support ID available. If not, can you try support ID "0000" until it gets resolved?

[uzuccala@siram.it]

Hello Niels,
it works with your directions.
Thank you very much