Veeam Backup Error

[WilliHDT]

Hi I hope anybody can help me. I'm trying to backup a VM with Veeam Backup & Replication. I get the following error in the html report:

Backing file "/vmfs/volumes/49e8ad59-d2294e7d-3e40-0015176422e1/server/server-flat.vmdk" Backup failed Client error: remote error: Device or resource busy POSIX: Failed to open file
[/vmfs/volumes/49e8ad59-d2294e7d-3e40-0015176422e1/server/server.int-flat.vmdk]. Failed to open file [/vmfs/volumes/49e8ad59-d2294e7d-3e40-0015176422e1/server/server-flat.vmdk]for reading.
Cannot backup file in the service console mode. File: [/vmfs/volumes/49e8ad59-d2294e7d-3e40-0015176422e1/server/server-flat.vmdk]. VBK: [veeamfs:4:
4c524294-0ccf-4f02-9597-a0f15cdcdf8e (96)/server.int-flat.vmdk@E:\Veeam\Backup - server.vbk]. RBK: [veeamfs:4:4c524294-0ccf-4f02-9597-a0f15cdcdf8e (96)/server-vmdk@]. Server error: Device or resource busy POSIX: Failed to open file [/vmfs/volumes/49e8ad59-d2294e7d-3e40-0015176422e1/server/server-flat.vmdk]. Failed to open file [/vmfs/volu
mes/49e8ad59-d2294e7d-3e40-0015176422e1/server.int/server.int-flat.vmdk]for reading. Backup request cannot be processed. Source file path: [/vmfs/volumes/49e8ad59-d2294e7d-3e40-0015176422e1/server/server-flat.vmdk]

[Gostev]

Willi, please work with our support directly in case of any errors or issues. To speed up the resolution, please email all log files from Help | Support information to support@veeam.com

[intellectit]

Hi All,

If anyone else comes across this issue, worth checking the configuration of disks on the virtual machine for which the backup is failing. In our case we found the failing virtual machine to have persistent disks enabled which is not supported by Veeam Backup and Replication. You can find out exact cause of the issue by going through the troubleshooter log files (same ones you'd email to support).

Cheers,
Max
Intellect IT - Veeam Gold Partner