Exporting log of SOBR Tiering job

[talltim]

I have an issue with an SOBR Tiering job failing moving one server backup to our Azure BLOB that I want to look into. However there doesn't seem to to be an option in the Export Logs function to save the logs of SOBR Tiering jobs? Am I missing it or so you have to do it in a different way?

[talltim]

To answer my own question, or rather Veeam Support has answered my question in the call I have open with them

To gather the offload logs please export them by going to Menu>Help>Support Information and running through the wizard there (Please select the second option: Export Logs for these objects > Select > Backups - It includes all necessary SOBR Logs from gateway - performance extent etc. for only selected backups.)

Please keep in mind that the log export is successful when the button "Open folder" from the right bottom corner is enabled.

Here is a helpful KB for exporting logs: http://www.veeam.com/kb1832
If that results in a large archive please collect logs manually by adding C:\Programdata\Veeam\Backup\Sobr_offload+repository name folder to an archive.

[Mildur]

Hi Tim

Thanks for sharing the answer from support with the community.

Best,
Fabian