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miyu.masuda
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v12 SSBP (Veeam Plug-in for VCD), Performing a vApp Restore to a new location fails

Post by miyu.masuda »

In v12 SSBP (Veeam Plug-in for VCD), Performing a vApp Restore to a new location fails with the below error message.
"VApp cannot be restored to the original location, because it is no longer available."

Steps:
① Click [Restore vApp] in SSBP (v12)
② Restore Mode, select "Restore to a new location, or with different settings"
③ Destination, select any OVDC and enter a name different from the original vApp name for Restored vApp name: (e.g. add "_restored" etc.)
※ If you click "Next" here, the "Datastore" tab displayed on the left disappear.
④ Network, select any network
⑤ Summary, click "Finish"

error message:
VApp cannot be restored to the original location, because it is no longer available.

Is this a bug?

Case #05989049
HannesK
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Re: v12 SSBP (Veeam Plug-in for VCD), Performing a vApp Restore to a new location fails

Post by HannesK »

Hello,
As far as I see, support cannot reproduce the behavior you see. So it looks like a bug, yes. The easiest way is to ask support "is this a bug or a feature. if it's a bug, can I please get the bug number"? That ensures it gets tracked properly.

Just to be sure: did you already upgrade to the latest update from last week?

Best regards,
Hannes
miyu.masuda
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Re: v12 SSBP (Veeam Plug-in for VCD), Performing a vApp Restore to a new location fails

Post by miyu.masuda »

Thanks.
Yes, I'll ask support if this is a bug or not.

Also, We have not yet upgraded to 12.0.0.1420 P20230412.
The version in our environment is 12.0.0.1420 P20230223.
HannesK
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Re: v12 SSBP (Veeam Plug-in for VCD), Performing a vApp Restore to a new location fails

Post by HannesK »

sounds good. upgrading to the latest version would be the first step
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