Tape backup fails as Source backup starts Since upgrade to v12

[goldz35]

Hi, wondering if anyone knows of a fix for the following issue since upgrading from v11 to v12. I have a support case with Veeam currently (06080047) but they were not quite sure if there is a fix for this.

Our backup to tape jobs require a few days to finish due to requiring 2-3 tape changes. As this takes a considerable amount of time they are generally end up set to "Waiting for Tape" overnight at which the Source backup kicks off and fails the Tape Backup. The option in tapes to prevent source from terminating the tape backup is not an option for our environment as the daily backups may not run for 2-3 days if that setting is enabled.

Current version is 12.0.0.1420 P20230412

This was not an issue with v11 because the Waiting for Tape would not be interrupted by the source backup when it started every night.

I don't believe there is a rollback option too as the database itself was upgraded during the upgrade.

Any help would be appreciated. Thanks

[Mildur]

Hi Gold

Rollbacks are not supported. The new backup files from v12 wouldn't be compatible with v11.
Can you please try the following registry key?

post486632.html#p486632

Code: Select all

Path: HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication
Name: TapeBackupLocksResolution
Type: DWORD
Value: 0

Best,
Fabian

[goldz35]

Hi Fabian,

That worked perfectly. Thank you very much!