Maintain control of your Microsoft 365 data
Post Reply
mogan2055847
Enthusiast
Posts: 29
Liked: never
Joined: Dec 08, 2021 10:39 am
Full Name: Mogansundram Apna
Contact:

What Items MS Teams backup

Post by mogan2055847 »

Hi,

Just wanted to make things clear:

1. What items does the normal backup without using Microsoft export API backup?

2. Once subscribed to Microsoft export API, does Veeam backup all Teams items, including private chat and channel chats messages?

3. If customers subscribed to Export Content with the MS Teams Exports APIs. Would Veeam able to back up those content in MS teams? Like conversation till what extend can be back up?

Thank you in advance.
Mildur
Product Manager
Posts: 9848
Liked: 2609 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: What Items MS Teams backup

Post by Mildur »

Hello Mogansundram

1. What items does the normal backup without using Microsoft export API backup?
Team Files, Metadata, Channels and membership.
And it's possible that Channel messages, private and group messages are still protected. Till last year, a copy of those messages were stored in the user and M365 group mailboxes. But Microsoft is disabling those copies and access to those two folders. Therefore it is recommended to switch over to the Teams Export API to still be able to protect the channel messages.
2. Once subscribed to Microsoft export API, does Veeam backup all Teams items, including private chat and channel chats messages?
Only channel messages. Private and Group Chats cannot be protected. We need to wait for a new API (deduplication for Teams messages) from Microsoft to protect the customer from high costs:
--> post498173.html#p498173
3. If customers subscribed to Export Content with the MS Teams Exports APIs. Would Veeam able to back up those content in MS teams? Like conversation till what extend can be back up?
Only channel messages is protected over the Export API. The other objects are using different APIs (Team Files, Metadata, Channels and membership).

You find a list of what we can protect in our user guide:
https://helpcenter.veeam.com/docs/vbo36 ... r=70#teams

Best,
Fabian
Product Management Analyst @ Veeam Software
OzFenric
Influencer
Posts: 24
Liked: never
Joined: Feb 20, 2022 11:47 pm
Contact:

Re: What Items MS Teams backup

Post by OzFenric »

Sorry to piggyback on this, but a point of clarification please. Were one-to-one chats previously captured in the user's hidden mailbox folder as were channel chats? Or have they never been backed up?
Mildur
Product Manager
Posts: 9848
Liked: 2609 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: What Items MS Teams backup

Post by Mildur »

Correct. They were protected from those hidden folders. But Microsoft is closing access to this hidden folders over EWS API (started in January 2023). Our product doesn't have access to those folders anymore.

Best,
Fabian
Product Management Analyst @ Veeam Software
Post Reply

Who is online

Users browsing this forum: No registered users and 8 guests