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cdubus
Service Provider
Posts: 9
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Joined: Jan 28, 2019 12:49 pm
Full Name: CEDRIC DUBUS
Location: FRANCE
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Veeam V12 upgrade / Failed to preprocess target Error: Unexpected socket shutdown.

Post by cdubus »

Hello,

After upgraded to Veeam Data Plateform v12 and Upgrading Backup Chain Formats, backup copy jobs failed with :
Failed to preprocess target Error: Unexpected socket shutdown.
The target of BCJ are Quantum DXi 4700 with 3.4.x firmware.

I have an open support ticket: 07015562, but no luck, it didn't help me resolve the issue.

I found this https://www.veeam.com/kb4429 and after apply this workaround they are jobs are functionnal.

If can help someone.
Mildur
Product Manager
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Full Name: Fabian K.
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Re: [FR] Veeam V12 upgrade / Failed to preprocess target Error: Unexpected socket shutdown.

Post by Mildur »

Hi Cedric

Thanks for sharing.
You tagged your topic with [FR]. May I ask what you mean by that? I believe it is not a feature request :)

Best,
Fabian
Product Management Analyst @ Veeam Software
cdubus
Service Provider
Posts: 9
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Joined: Jan 28, 2019 12:49 pm
Full Name: CEDRIC DUBUS
Location: FRANCE
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Veeam V12 upgrade / Failed to preprocess target Error: Unexpected socket shutdown.

Post by cdubus » 1 person likes this post

It's a copy/paste error, and combined inattention.
Mildur
Product Manager
Posts: 8735
Liked: 2296 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Veeam V12 upgrade / Failed to preprocess target Error: Unexpected socket shutdown.

Post by Mildur »

Thanks. I edited the title. I hope it's ok for you.

Best,
Fabian
Product Management Analyst @ Veeam Software
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