Recovery Media 6.1.0 without Bitlocker-support ??

[Mailschubser]

Case # 07059868

We created new recovery-medias (ISO and bootable USB) with Win 11 23H2, which should be fully supported.
Used Win Pro and Enterprise to test.
All Volumes are bitlocker-encrypted.
The target disk (external NVMe) is bitlocker-protected.

Problem:
Botting the recovery-media makes it impossible to restore from that NVme.
There is simply NO OPTION TO UNLOCK any bitlocker-protected volume.
Diskpart also shows no volume labels.

This leaves us without any chance to restore !!

[Mildur]

Hi Sascha

Welcome to the forum.
There was no updates regarding our BitLocker integration in v6.1. There must be a unlocked button (Unlock drive) for the volume containing the backup files. Please continue to work with our customer support to figure out why it's missing in your testing.

Something you can check out while waiting for support. If the NVMe disk is not recognizes by the recovery media, you may also have to install the driver in the Backup Location step.

Best,
Fabian