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mattbrown80
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Full Name: Matt Brown
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Subset of mailboxes failing to backup with error: The remote server returned an error: (500) Internal Server Error

Post by mattbrown80 »

Strangely, this job didn't exhibit any issues and has been running for quite some time, and then a subset of mailboxes (~30 mailboxes, out of 200) started to fail with this error:

3/7/2024 2:26:03 PM :: Processing mailbox <mailbox> failed with error: The remote server returned an error: (500) Internal Server Error.

We opened a Veeam case and support seems to think it's a network issue, but we have several hundred other jobs in the same environment, behind the same network stack that are not exhibiting this behaviour.

The veeam case is 07157926
Please help! Veeam support appears to be stumped and has been working on this for 8 days
Polina
Veeam Software
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Full Name: Polina Vasileva
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Re: Subset of mailboxes failing to backup with error: The remote server returned an error: (500) Internal Server Error

Post by Polina »

Hi Matt,

I'll get in touch with support to see if RnD needs to be involved to resolve your issue.
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