Migrate VBR from HV to VMware - HV integration component error

[StanoSedliak]

Hi,

I would like to ask you if you have some tip/workaround for this scenario:
VBR was running as VM on HV and we migrated the VM to VMware and now we have the problem that Veeam can not recognize that its running on VMware and ask to upgrade Hyper-V integration component which is failing with the error: Failed to upgrade host component: error: this server is not a Hyper-V Host

Do you have maybe some workaround hot wo fix it easily or need I just install a new VBR and import the config file?

Thank you!

[david.domask]

Hi Stano,

Just to confirm, this happens when opening the console, correct? The upgrade wizard appears and the upgrade fails?

Please open a Support Case and allow Veeam Support to take a look. Likely there is just an entry in the configuration database that needs to be cleaned up, and Support can assist with this.

Please share your case number here once the case is opened, thanks!