[VHRISO] failing to log in after a few days

[theadamlion]

Moderator split from veeam-backup-replication-f2/managed-har ... 96192.html

Is anyone else having issues with the vhradmin account login via iLO/iDRAC/IPMI after initial deployment? ISO installed just fine (HPE DL380 Gen10, E208i-p and P408i-a SR controllers) and was able to login and change the initial password which worked for subsequent logins, but after a day or so I can no longer login. This has happened on a few test deployments I've done, I feel like I am missing something obvious here.

[chris.childerhose]

I have never had this issue with the Vhradmin account here. As noted, I changed the password on the initial login, and subsequent logins work and never stop working. It seems odd, so maybe you should open a case about it for them to track.

[theadamlion]

Thanks Chris, I will hit up support and see what they say. I appreciate the quick reply!

[chris.childerhose]

Not a problem, Adam. Hopefully, that resolves the issue but post back here once you figure it out.

[HannesK]

Hello,
please post the support case number for reference. In the past, it has always been mistyped credentials when faillock kicks in https://www.veeam.com/kb4663

For the next version of the ISO, we plan to unlock accounts after a minute automatically.

Best regards
Hannes

[chris.childerhose]

That is a nice enhancement for unlocking. It will save many loads of time. Thanks for that update, Hannes.

[theadamlion]

Chris, apologies for the delay but I was able to open a ticket - Case #07528310

I am currently waiting on a reply and I will keep you posted, thanks again all.

[chris.childerhose]

No worries as we are all busy. Please post back once you get an answer from your case so we can see what the fix is.

[theadamlion]

Very anticlimactic, but it was simply the faillock routine outlined here - https://www.veeam.com/kb4663

Thanks again all.

[chris.childerhose]

Thanks for sharing that link. Going to bookmark to keep that handy in case I ever need to use it.