Error: Failed to add Microsoft Entra ID backup repository: No password has been provided but the backend requires one.

[albertwt]

Folks,

When the Entra ID backup failed with this error below:

6/12/2024 12:25:17 PM :: Job has been stopped with failures. Error: Failed to add Microsoft Entra ID backup repository: No password has been provided but the backend requires one (in MD5)

How can we know or test if it is this password?



https://helpcenter.veeam.com/docs/backu ... ml?ver=120

Because I am not sure where to retrieve or know the password after the successful install of the Veeam Backup & Replication 12.3.0.310.

Thank you,

[albertwt]

Would it be possible to manually reset the above password using the Reload Configuration ?

Code: Select all

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PostgreSQL 15\Reload Configuration

[Mildur]

Hello Albert

I have asked our KB team if we can add more information to our KB4653. I think we may also need another KB to explain how to configure a password for the PostgreSQL server we have deployed.
Can you maybe open a support case and ask for guidance as long the KB is not updated. I can see similar support cases and support should be able to help.

Best,
Fabian

[albertwt]

Yes, sure @Fabian,

Thank you for the explanation, I have opened the case already.

[veremin]

How can we know or test if it is this password?

At the moment, there are no validations. We plan to add them in one of the upcoming updates.

As for the password, we cannot access the database to retrieve it, but it is the same password that you may have set while setting up product (product setup the Database step).

Thanks!

[albertwt]

Vladimir,

Yes, it is also very confusing since the Postgre SQL DB I am using now is installed by the VBR setup.

I also can't log in or know the default password, even with the PGAdmin app.



Would it be possible to perform the reset of the pguser password?

Thank you,

[Mildur]

Hi Albert,

I see that you're already in touch with our customer support team. Please continue to work with them for now, as support is the best option for getting answers specific to your environment and situation.

Best,
Fabian

[albertwt]

Yes, sure Fabian.

[albertwt]

The Postgre SQL server installation using postgresql-15.10-2-windows-x64.exe is always failing with the below error on multiple Veeam Backup server:

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---------------------------
Warning
---------------------------
Problem running post-install step. Installation may not complete correctly
The database cluster initialisation failed.
---------------------------
OK   
---------------------------
 

I have checked there is no existing Postgre SQL running on the default port TCP/5432 and nothing under Add remove Programs.

I will work on with the Support team, hopefully can get some traction with this issue.

[albertwt]

Ok, finally got to the bottom of this issue.

It is the Hardening process that has caused this issue.

Code: Select all

https://www.veeam.com/kb4698

Show how to enable the "Windows Script Host", and then I can install the PostgreSQL successfully.

after that disable the "Windows Script Host" once again.

Hope this helps.